I am thrilled to be the featured speaker for the North Carolina Culture Change Coalition at upcoming symposiums scheduled around the state. As I discussed in a previous article, the North Carolina Culture Change Coalition understands that leadership is responsible for the organizational culture, which drives quality care, compliance, resident, family and staff satisfaction andContinue reading “Gilster to be Featured Speaker at North Carolina Culture Change Coalition Symposium”
Tag Archives: Gilster
Excuses, Excuses: Thoughts on Consulting in Long-Term Care
Can I say I have a crush on Gary Tetz, writer of the “Things I Think” column for McKnight’s Long-Term Care News? As is often the case, bad news for long-term care abounds including new and increasing regulations and oversight, decreasing census and reimbursement, staff shortages, and granny cams. The list goes on and on,Continue reading “Excuses, Excuses: Thoughts on Consulting in Long-Term Care”
Focus on Workforce Retention, 2019 Dementia Recommendations: American College of Health Care Administrators Annual Convocation
I am excited to see many of you at the upcoming American College of Health Care Administrators Annual Convocation in Louisville, Kentucky. I’ll be presenting two sessions this year on workforce, including “Workforce Retention: The Key to Quality, Compliance and Satisfaction,” as well as “National Dementia Care Practice Recommendations: Developing a Competent Person-Centered Care Workforce.”Continue reading “Focus on Workforce Retention, 2019 Dementia Recommendations: American College of Health Care Administrators Annual Convocation”
Upcoming Program to Examine Leadership Role in Long-Term Care Culture Change
Culture is defined as the thoughts, beliefs, values, practice and social behavior of a particular group of people. Hence to change or enhance a culture requires working with people; changing beliefs, the work experience, affecting actions and behaviors, and making a change in how people go about their daily work. Much has been written aboutContinue reading “Upcoming Program to Examine Leadership Role in Long-Term Care Culture Change”
Staff Turnover, Person-Centered Care and Regulations
Following my recent article on person-centered care (PCC) regulations, a question asked on my thoughts on the challenges of providing PCC considering the staffing challenges facing the industry. There is no doubt that PCC is much more easily provided when there is a sufficient number of consistent staff. PCC is at its core relationship based,Continue reading “Staff Turnover, Person-Centered Care and Regulations”
Emphasis on Person-Centered Care Citations is Underway
Person-centered care is a well-established philosophy of care incorporating the needs and desires of each person. Providing person-centered care is dependent upon “knowing the person” as a unique, one-of-a-kind individual. This philosophy is not new and should not be a foreign concept for anyone working in healthcare, particularly long-term care. Elements were addressed as farContinue reading “Emphasis on Person-Centered Care Citations is Underway”
Delightful or Dreadful? Holidays for Long-Term Care Leadership
I’ve said it before, and believe it is worth repeating. Holidays can present a unique challenge for long-term care leadership teams. As the Fourth of July holiday is approaching, the country prepares for celebrations, picnics, cookouts, and fun with family and friends. As a long-term care leader, are you exited for the celebration, or areContinue reading “Delightful or Dreadful? Holidays for Long-Term Care Leadership”
Ongoing Education, Communication a Must for Long-Term Care
Establishing a routine, ongoing mechanism for learning and communication serves many purposes in all long-term care environments, including assisted living. Such a program addresses many of the desires employees have indicated are important in the workplace for decades, and at the same time ensures regulatory compliance. Value, Respect and Appreciation Employees indicate a desire forContinue reading “Ongoing Education, Communication a Must for Long-Term Care”
Staff Education and Training – More than Compliance
A recent conversation among long-term care leaders illuminated current beliefs about staff training and education in Alzheimer’s disease and dementia. While one participant asked how many hours of training is necessary for staff to be competent in providing quality memory care, the conversation turned to a discussion about compliance versus education for competent staff. OftenContinue reading “Staff Education and Training – More than Compliance”
Capitol Hill Event for 2018 Dementia Care Practice Recommendations
Susan Gilster was recently a speaker on Capitol Hill as she joined the National Alzheimer’s Association and the nation’s top researchers, interested organizations and members of Congress to discuss ways to improve quality of care and quality of life for those living with dementia. Dr. Gilster was one of 27 experts invited by the NationalContinue reading “Capitol Hill Event for 2018 Dementia Care Practice Recommendations”
Dementia Care Expertise for Health Care Providers 