Gilster to be Featured Speaker at North Carolina Culture Change Coalition Symposium

I am thrilled to be the featured speaker for the North Carolina Culture Change Coalition at upcoming symposiums scheduled around the state. As I discussed in a previous article, the North Carolina Culture Change Coalition understands that leadership is responsible for the organizational culture, which drives quality care, compliance, resident, family and staff satisfaction andContinue reading “Gilster to be Featured Speaker at North Carolina Culture Change Coalition Symposium”

Thanksgiving: A Time to Offer Appreciation for Long-Term Care Staff

According to the song, “It’s the most wonderful time of the year,” but for some it is not necessarily true of the holiday season.  The holidays present a number of challenges for many – never enough time, multiple food requests, family pressures, scheduling, and of course cleaning, shopping and cooking. Kicking off the holiday seasonContinue reading “Thanksgiving: A Time to Offer Appreciation for Long-Term Care Staff”

Dementia Best Practice Recommendations Focus on Person-Centered Care, Regulatory Compliance and Staff Retention

The National Alzheimer’s Association’s updated their best practice recommendations for person-centered dementia care in 2018 and for the first time included workforce (staff) as a separate and important component/area of concentration. The workforce recommendations, released in the 2018 Dementia Care Practice Recommendations, were created to address person-centered care and mechanisms for the development of aContinue reading “Dementia Best Practice Recommendations Focus on Person-Centered Care, Regulatory Compliance and Staff Retention”

Staff Turnover, Person-Centered Care and Regulations

Following my recent article on person-centered care (PCC) regulations, a question asked on my thoughts on the challenges of providing PCC considering the staffing challenges facing the industry. There is no doubt that PCC is much more easily provided when there is a sufficient number of consistent staff.  PCC is at its core relationship based,Continue reading “Staff Turnover, Person-Centered Care and Regulations”

Emphasis on Person-Centered Care Citations is Underway

Person-centered care is a well-established philosophy of care incorporating the needs and desires of each person.  Providing person-centered care is dependent upon “knowing the person” as a unique, one-of-a-kind individual.  This philosophy is not new and should not be a foreign concept for anyone working in healthcare, particularly long-term care.  Elements were addressed as farContinue reading “Emphasis on Person-Centered Care Citations is Underway”

Ongoing Education, Communication a Must for Long-Term Care

Establishing a routine, ongoing mechanism for learning and communication serves many purposes in all long-term care environments, including assisted living.  Such a program addresses many of the desires employees have indicated are important in the workplace for decades, and at the same time ensures regulatory compliance. Value, Respect and Appreciation Employees indicate a desire forContinue reading “Ongoing Education, Communication a Must for Long-Term Care”

Staff Education and Training – More than Compliance

A recent conversation among long-term care leaders illuminated current beliefs about staff training and education in Alzheimer’s disease and dementia.  While one participant asked how many hours of training is necessary for staff to be competent in providing quality memory care, the conversation turned to a discussion about compliance versus education for competent staff. OftenContinue reading “Staff Education and Training – More than Compliance”