Medications, Alzheimer’s Disease and Dementia: Consider Comfort and Quality of Life

Families and healthcare professionals question medication use for people diagnosed with Alzheimer’s disease or a dementia, especially due to the media coverage about the overutilization and potential dangers of antipsychotics and other medications. It is important to investigate potential causes of symptoms or behaviors and identify what can be done before resorting to medication.  SometimesContinue reading “Medications, Alzheimer’s Disease and Dementia: Consider Comfort and Quality of Life”

Customer Service? Not Exactly…

While I’ve written about customer service before, a friend’s recent experience prompts me to write again.  My friend, Amy, was asked to help find a facility for a relative with memory loss.  This relative had been diagnosed with dementia some years ago and needed more care than could be provided at home. Amy spent countlessContinue reading “Customer Service? Not Exactly…”

Alzheimer’s and Joy – No Surprise to Me

The title of a recent column caught my eye and perhaps yours as well.  The column was entitled, “Alzheimer’s and joy, an unlikely couple.”  I was a bit surprised by the author’s perspective, but perhaps I shouldn’t have been.  Many people believe only what is written about people with dementia, which is often the negativeContinue reading “Alzheimer’s and Joy – No Surprise to Me”

Leading Systems Change in Health Care – Why Efforts Fail

Leading change is not easy and 50-70% of change efforts fail.  Leaders, directors, project managers, program, coordinators and others are looking for strategies to move programs and projects forward, to manage change, in challenging times and circumstances.     They seek to develop a deeper understanding of how to overcome their individual and organizational challenges and barriers. Continue reading “Leading Systems Change in Health Care – Why Efforts Fail”

Helping Staff Cope During The Holidays

In a perfect world, we would all approach December with great anticipation, thinking of that Norman Rockwell Christmas gathering, the opening of beautiful gifts surrounded by a loving family, all followed by a picture-perfect holiday dinner. No doubt, we all strive to provide a meaningful and memorable holiday season for ourselves and our families. OurContinue reading “Helping Staff Cope During The Holidays”

CMS Regulations, Dementia Care and More: American College of Health Care Administrators Winter Conference

Annual conferences are an opportunity to stay abreast of changes in the industry and creative programs to enhance practice and outcomes in long term care.  It is an opportunity to meet other colleagues in the industry who can serve as future resources and mentors.  This year’s ACHCA Winter Marketplace will be hosted at Bally’s inContinue reading “CMS Regulations, Dementia Care and More: American College of Health Care Administrators Winter Conference”

Memory Care Programs – Misleading Advertising Leads to Lawsuits

Why Staff Training is a Must Memory care providers take note – misleading memory care advertising is becoming a focus for a number of advocates and state executives who are now pursuing (and suing) facilities who promise well trained staff and specialized memory care programs, yet are not delivering as promised. Most, if not allContinue reading “Memory Care Programs – Misleading Advertising Leads to Lawsuits”

CMS Regulations and Person-Centered Dementia Care: Are You Ready?

Change is coming. CMS has introduced multiple changes to nursing home regulations that will impact the industry, especially those facilities providing dementia care. Even though the comment period was extended, organizations need to take these potential changes seriously and begin to implement strategies and programs now. Doing so will not be quick or easy. ItContinue reading “CMS Regulations and Person-Centered Dementia Care: Are You Ready?”

Save Time and Money – Expertise Found at Annual AHCA/NCAL Convention

A CEO recently told me that he saved years of work and a great deal of money simply by attending a national conference. He wanted to develop a “best practice” memory care program and had decided that they would do so in-house with his own staff. After attending a conference and hearing expert presenters discussingContinue reading “Save Time and Money – Expertise Found at Annual AHCA/NCAL Convention”

Respect, Staff Satisfaction/Turnover Back in the News

Despite decades of research and examination, millions of dollars are spent every year when staff members leave a healthcare facility. Turnover is rampant, found in all staff positions and at all levels in all departments. Why? Another new article and report indicates respect outweighs wages when examining staff satisfaction, this time in the home healthContinue reading “Respect, Staff Satisfaction/Turnover Back in the News”