“Leading the Way: Merging Healthcare” Profiles Xavier Alum Susan Gilster

Susan Gilster, PhD, RN, was honored to be profiled in “Leading the Way: Merging Health Care,” for Xavier Magazine. Susan earned her Bachelor’s degree at Xavier University in Cincinnati. Dr. Gilster started The Gilster Group, a multidisciplinary collaboration of experts in memory loss and dementia which provides education, training and consulting to health care providers. InContinue reading ““Leading the Way: Merging Healthcare” Profiles Xavier Alum Susan Gilster”

Staff Expectations and the Need for Dementia Care Education

I am continuing to share the process of a seminar I conducted, as described in my post of 11/21/13. My task in this two-day workshop was to introduce a framework for an exemplary dementia program (SERVICE), and assist the participants in creating an action plan for at least one strategy to begin or enhance theirContinue reading “Staff Expectations and the Need for Dementia Care Education”

A Framework for Implementing an Exemplary Dementia Program

I recently had the privilege of conducting a two-part workshop entitled, “A Way of Life: Developing an Exemplary Alzheimer’s Disease and Dementia Program.” Both workshops were made possible through a grant from Healthcare Research, Inc., in partnership with the GHCA and Alzheimer’s Association. Sessions were held at the Georgia Healthcare Association’s office in Stockbridge, GA.Continue reading “A Framework for Implementing an Exemplary Dementia Program”

Creating an Environment to Enhance Staff Satisfaction

I recently read the 2013 National Research Report, “Empowering Customer-Centric Healthcare” from the National Research Corp. The information included reminded me of a column on staff satisfaction from Long-Term Living Magazine I authored a few years ago. The desires of staff outlined in “What we know about staff satisfaction,” and while a few years old,Continue reading “Creating an Environment to Enhance Staff Satisfaction”

Susan Gilster to Conduct Two-Part Workshop for the Alzheimer’s Association and Georgia Healthcare Association

I am looking forward to presenting the first in a 2 part workshop entitled, “A Way of Life: Developing an Exemplary Alzheimer’s Disease and Dementia Program.” The first workshop will be held on Wednesday, October 16, 2013. Day two is scheduled for Thursday, November 2nd. Both workshops are made possible through a grant from HealthcareContinue reading “Susan Gilster to Conduct Two-Part Workshop for the Alzheimer’s Association and Georgia Healthcare Association”

Prevalence of Dementia to Increase in Long-Term Care

For years we have been sharing this and encouraging organizations to prepare and learn how to further elevate care for persons with dementia and their families. Yes, long-term care will continue to provide acute and increasingly complex skilled care and rehabilitation. However, according to “World Alzheimer’s Report 2013,” currently 80% of facility residents have dementia.Continue reading “Prevalence of Dementia to Increase in Long-Term Care”

Alzheimer’s, Dementia, Memory Care: Demand will Rise

We’ve all heard of the “silver tsunami.” And we should know that the number of boomers who will be diagnosed with memory impairment will continue to rise each year. The question remains who will care for this growing population who will no longer be able to care for themselves? Unfortunately, it will be a problem.Continue reading “Alzheimer’s, Dementia, Memory Care: Demand will Rise”

Culture Change: Leaders Must be Visible

Since we have been discussing person-centered care and culture change here on our blog, I thought I would share a past column I authored as the Staffing Expert for Long-Term Care Living Magazine. I will state again and again: leadership is the key to any culture change. Leaders at all levels of an organization needContinue reading “Culture Change: Leaders Must be Visible”

Culture Change: How to Truly Change a Culture

We often hear about culture change – in health care as well as other industries. The book “Changing Culture, Changing Care: SERVICE First,” is my perspective on how to successfully change the culture in health care businesses. If you know me, you will not be surprised that the key to culture changes rests with leadership.Continue reading “Culture Change: How to Truly Change a Culture”