First Antipsychotics, Now Antianxiety and Hypnotics: Can your Staff Manage Without?

Nursing facilities have been successful in reducing the number of antipsychotics in the past few years, even exceeding the CMS goal. The monitoring of antianxiety and hypnotic medications, while once a discussion, is now a reality, as CMS announced last week that they will now be monitoring antianxiety and hypnotics. While there is not aContinue reading “First Antipsychotics, Now Antianxiety and Hypnotics: Can your Staff Manage Without?”

How To Fail at Everything in Life

While I recently wrote about choosing to be a “complainer” in your work or choosing to be proactive, I simply have to share with you some wisdom passed along to me from an 18 year old man.  Why an 18 year old would pay attention to something like this is beyond me, but I guessContinue reading “How To Fail at Everything in Life”

Your Choice: Complain or be Proactive

Healthcare, and especially long-term care, can be a rather difficult place to work these days.  Leaders have been inundated with multiple changes and new regulations, including requirements for additional electronic connectivity and software, while at the same time dealing with declining reimbursement.  In addition, goals and mandates exist for new transitional care and “partnerships” withContinue reading “Your Choice: Complain or be Proactive”

Medications, Alzheimer’s Disease and Dementia: Consider Comfort and Quality of Life

Families and healthcare professionals question medication use for people diagnosed with Alzheimer’s disease or a dementia, especially due to the media coverage about the overutilization and potential dangers of antipsychotics and other medications. It is important to investigate potential causes of symptoms or behaviors and identify what can be done before resorting to medication.  SometimesContinue reading “Medications, Alzheimer’s Disease and Dementia: Consider Comfort and Quality of Life”

Customer Service? Not Exactly…

While I’ve written about customer service before, a friend’s recent experience prompts me to write again.  My friend, Amy, was asked to help find a facility for a relative with memory loss.  This relative had been diagnosed with dementia some years ago and needed more care than could be provided at home. Amy spent countlessContinue reading “Customer Service? Not Exactly…”

Helping Staff Cope During The Holidays

In a perfect world, we would all approach December with great anticipation, thinking of that Norman Rockwell Christmas gathering, the opening of beautiful gifts surrounded by a loving family, all followed by a picture-perfect holiday dinner. No doubt, we all strive to provide a meaningful and memorable holiday season for ourselves and our families. OurContinue reading “Helping Staff Cope During The Holidays”

Memory Care Programs – Misleading Advertising Leads to Lawsuits

Why Staff Training is a Must Memory care providers take note – misleading memory care advertising is becoming a focus for a number of advocates and state executives who are now pursuing (and suing) facilities who promise well trained staff and specialized memory care programs, yet are not delivering as promised. Most, if not allContinue reading “Memory Care Programs – Misleading Advertising Leads to Lawsuits”

CMS Regulations and Person-Centered Dementia Care: Are You Ready?

Change is coming. CMS has introduced multiple changes to nursing home regulations that will impact the industry, especially those facilities providing dementia care. Even though the comment period was extended, organizations need to take these potential changes seriously and begin to implement strategies and programs now. Doing so will not be quick or easy. ItContinue reading “CMS Regulations and Person-Centered Dementia Care: Are You Ready?”

Save Time and Money – Expertise Found at Annual AHCA/NCAL Convention

A CEO recently told me that he saved years of work and a great deal of money simply by attending a national conference. He wanted to develop a “best practice” memory care program and had decided that they would do so in-house with his own staff. After attending a conference and hearing expert presenters discussingContinue reading “Save Time and Money – Expertise Found at Annual AHCA/NCAL Convention”

Respect, Staff Satisfaction/Turnover Back in the News

Despite decades of research and examination, millions of dollars are spent every year when staff members leave a healthcare facility. Turnover is rampant, found in all staff positions and at all levels in all departments. Why? Another new article and report indicates respect outweighs wages when examining staff satisfaction, this time in the home healthContinue reading “Respect, Staff Satisfaction/Turnover Back in the News”