Wanted: Young, Passionate and Energetic Long Term Care Administrators

A highlight of the recent ACHCA 50th Annual Convention was the students in university programs and internships preparing to become long-term care administrators. This industry will benefit from fresh, passionate, and energetic young people with new ideas, an optimistic perspective and the desire to make a difference in the lives of residents in long-term care.Continue reading “Wanted: Young, Passionate and Energetic Long Term Care Administrators”

How To Fail at Everything in Life

While I recently wrote about choosing to be a “complainer” in your work or choosing to be proactive, I simply have to share with you some wisdom passed along to me from an 18 year old man.  Why an 18 year old would pay attention to something like this is beyond me, but I guessContinue reading “How To Fail at Everything in Life”

Your Choice: Complain or be Proactive

Healthcare, and especially long-term care, can be a rather difficult place to work these days.  Leaders have been inundated with multiple changes and new regulations, including requirements for additional electronic connectivity and software, while at the same time dealing with declining reimbursement.  In addition, goals and mandates exist for new transitional care and “partnerships” withContinue reading “Your Choice: Complain or be Proactive”

Customer Service? Not Exactly…

While I’ve written about customer service before, a friend’s recent experience prompts me to write again.  My friend, Amy, was asked to help find a facility for a relative with memory loss.  This relative had been diagnosed with dementia some years ago and needed more care than could be provided at home. Amy spent countlessContinue reading “Customer Service? Not Exactly…”

Leading Systems Change in Health Care – Why Efforts Fail

Leading change is not easy and 50-70% of change efforts fail.  Leaders, directors, project managers, program, coordinators and others are looking for strategies to move programs and projects forward, to manage change, in challenging times and circumstances.     They seek to develop a deeper understanding of how to overcome their individual and organizational challenges and barriers. Continue reading “Leading Systems Change in Health Care – Why Efforts Fail”

Stress, Negativity and Alzheimer’s – Happy New Year!

The start of a new year often brings promises that “this year” you are going to take better care of yourself, relax, eat healthy foods, and eliminate stress.  All of this is good given everything we know about health habits and stress.  And the results of a recent study gives us even more incentive toContinue reading “Stress, Negativity and Alzheimer’s – Happy New Year!”

Easing the Hustle and Bustle of the Holidays for Our Aging Population

The holidays are a time of year when we strive to create happy memories. We take joy in organizing events for family and friends, socializing, exchanging gifts, and enjoying the company of those we love.  Yet as our relatives age we may need to adjust our plans and expectations by taking into consideration the changesContinue reading “Easing the Hustle and Bustle of the Holidays for Our Aging Population”

Helping Staff Cope During The Holidays

In a perfect world, we would all approach December with great anticipation, thinking of that Norman Rockwell Christmas gathering, the opening of beautiful gifts surrounded by a loving family, all followed by a picture-perfect holiday dinner. No doubt, we all strive to provide a meaningful and memorable holiday season for ourselves and our families. OurContinue reading “Helping Staff Cope During The Holidays”

CMS Regulations, Dementia Care and More: American College of Health Care Administrators Winter Conference

Annual conferences are an opportunity to stay abreast of changes in the industry and creative programs to enhance practice and outcomes in long term care.  It is an opportunity to meet other colleagues in the industry who can serve as future resources and mentors.  This year’s ACHCA Winter Marketplace will be hosted at Bally’s inContinue reading “CMS Regulations, Dementia Care and More: American College of Health Care Administrators Winter Conference”

Change AGEnts: Building Momentum for Change, Improving Care of Older Adults

The 2015 John A Hartford Foundation Change AGEnts Conference, “Making Connections, Building Momentum for Change,” will be held on December 1 – 3, in Philadelphia.   Robert Schreiber, MD of Harvard, Hebrew Senior Life, and I will be facilitating a course on Leadership and Culture Change, as well as a session on Kotter’s Eight Step ProcessContinue reading “Change AGEnts: Building Momentum for Change, Improving Care of Older Adults”