The Sad Truth on Evictions in Long-Term Care

A report was released a few weeks ago regarding evictions in long-term care, and frankly I have been surprised by the lack of attention or comments on this issue.  The report sheds light on the increasing practice of resident discharge, or “eviction” of residents in nursing homes.  Increasingly, residents are being discharged to hospitals andContinue reading “The Sad Truth on Evictions in Long-Term Care”

Wanted: Young, Passionate and Energetic Long Term Care Administrators

A highlight of the recent ACHCA 50th Annual Convention was the students in university programs and internships preparing to become long-term care administrators. This industry will benefit from fresh, passionate, and energetic young people with new ideas, an optimistic perspective and the desire to make a difference in the lives of residents in long-term care.Continue reading “Wanted: Young, Passionate and Energetic Long Term Care Administrators”

First Antipsychotics, Now Antianxiety and Hypnotics: Can your Staff Manage Without?

Nursing facilities have been successful in reducing the number of antipsychotics in the past few years, even exceeding the CMS goal. The monitoring of antianxiety and hypnotic medications, while once a discussion, is now a reality, as CMS announced last week that they will now be monitoring antianxiety and hypnotics. While there is not aContinue reading “First Antipsychotics, Now Antianxiety and Hypnotics: Can your Staff Manage Without?”

How To Fail at Everything in Life

While I recently wrote about choosing to be a “complainer” in your work or choosing to be proactive, I simply have to share with you some wisdom passed along to me from an 18 year old man.  Why an 18 year old would pay attention to something like this is beyond me, but I guessContinue reading “How To Fail at Everything in Life”

Your Choice: Complain or be Proactive

Healthcare, and especially long-term care, can be a rather difficult place to work these days.  Leaders have been inundated with multiple changes and new regulations, including requirements for additional electronic connectivity and software, while at the same time dealing with declining reimbursement.  In addition, goals and mandates exist for new transitional care and “partnerships” withContinue reading “Your Choice: Complain or be Proactive”

Millennials in the Workforce: Designing Programs to Meet the Needs of all Employees

Millennials currently make up about one third of the workforce.  While the perceptions about this group are not always positive – referred to as the “me” generation, “entitled” and “noncommittal,” – their real needs and desires in the workplace are not all that out of line with other generations of healthcare workers.  In essence, providingContinue reading “Millennials in the Workforce: Designing Programs to Meet the Needs of all Employees”

CEO of AHCA/NCAL Advises Employee Satisfaction Critical to Survival

The Honorable Mark Parkinson, President and CEO of AHCA/NCAL knows the importance of staff satisfaction and retention.  During a recent address at the Independent Owner Leadership Conference in San Diego, Parkinson emphasized the importance of enhancing staff satisfaction and retention as a means of staying in business.  He urged owners to focus on an organizationalContinue reading “CEO of AHCA/NCAL Advises Employee Satisfaction Critical to Survival”

How Customer Satisfaction Hurts or Helps Long-Term Care

Every company provides a customer experience – good, bad or indifferent – and it is up to the facility leadership to determine that experience.  Enhancing a customer’s experience requires collaboration across departments in facilities that traditionally are accustomed to working in silos.  A positive customer experience requires an organizational strategy with a focus on operationsContinue reading “How Customer Satisfaction Hurts or Helps Long-Term Care”

Teaching Practice Change Leaders about Leadership and Culture Change to Impact Long-Term Care

Practice Change Leaders and experts in the care of older adults are working together to enhance the care of older adults in all environments.  The class of 2016, during their initial meeting February 24 & 25 in Phoenix, introduced projects incorporating long-term care as a part of new initiatives to enhance care and outcomes RobertContinue reading “Teaching Practice Change Leaders about Leadership and Culture Change to Impact Long-Term Care”

Caring for Individuals with Memory Loss – Not a “Mind-Numbing Duty”

There comes a time when caring for someone with dementia can no longer be managed at home, and the family must turn the over the care of someone they love to others.  I have worked with these health care professionals – and I do mean professionals. I know I have addressed this topic before inContinue reading “Caring for Individuals with Memory Loss – Not a “Mind-Numbing Duty””