Social Media Abuse In Long-Term Care: Sensitivity Needed

I am saddened by recent reports about social media abuse in nursing homes.  It is hard to fathom that people can be so insensitive.  How have we failed? As leaders, have we instilled in the staff the importance of their work?  Have we made an effort to touch the hearts of those we hire?  WeContinue reading “Social Media Abuse In Long-Term Care: Sensitivity Needed”

Pre-Admission Assessments Help To Help Eliminate Resident Discharge/Evictions

Resident discharge or “evictions,” is a complex issue, no doubt.  I write this without blaming any party – the point is to determine what we can do in the long-term care industry to decrease the occurrence.  I am encouraged by the many comments on my initial post as it means others care as well, noContinue reading “Pre-Admission Assessments Help To Help Eliminate Resident Discharge/Evictions”

Wanted: Young, Passionate and Energetic Long Term Care Administrators

A highlight of the recent ACHCA 50th Annual Convention was the students in university programs and internships preparing to become long-term care administrators. This industry will benefit from fresh, passionate, and energetic young people with new ideas, an optimistic perspective and the desire to make a difference in the lives of residents in long-term care.Continue reading “Wanted: Young, Passionate and Energetic Long Term Care Administrators”

First Antipsychotics, Now Antianxiety and Hypnotics: Can your Staff Manage Without?

Nursing facilities have been successful in reducing the number of antipsychotics in the past few years, even exceeding the CMS goal. The monitoring of antianxiety and hypnotic medications, while once a discussion, is now a reality, as CMS announced last week that they will now be monitoring antianxiety and hypnotics. While there is not aContinue reading “First Antipsychotics, Now Antianxiety and Hypnotics: Can your Staff Manage Without?”

How To Fail at Everything in Life

While I recently wrote about choosing to be a “complainer” in your work or choosing to be proactive, I simply have to share with you some wisdom passed along to me from an 18 year old man.  Why an 18 year old would pay attention to something like this is beyond me, but I guessContinue reading “How To Fail at Everything in Life”

Your Choice: Complain or be Proactive

Healthcare, and especially long-term care, can be a rather difficult place to work these days.  Leaders have been inundated with multiple changes and new regulations, including requirements for additional electronic connectivity and software, while at the same time dealing with declining reimbursement.  In addition, goals and mandates exist for new transitional care and “partnerships” withContinue reading “Your Choice: Complain or be Proactive”

Medications, Alzheimer’s Disease and Dementia: Consider Comfort and Quality of Life

Families and healthcare professionals question medication use for people diagnosed with Alzheimer’s disease or a dementia, especially due to the media coverage about the overutilization and potential dangers of antipsychotics and other medications. It is important to investigate potential causes of symptoms or behaviors and identify what can be done before resorting to medication.  SometimesContinue reading “Medications, Alzheimer’s Disease and Dementia: Consider Comfort and Quality of Life”

Customer Service? Not Exactly…

While I’ve written about customer service before, a friend’s recent experience prompts me to write again.  My friend, Amy, was asked to help find a facility for a relative with memory loss.  This relative had been diagnosed with dementia some years ago and needed more care than could be provided at home. Amy spent countlessContinue reading “Customer Service? Not Exactly…”

Alzheimer’s and Joy – No Surprise to Me

The title of a recent column caught my eye and perhaps yours as well.  The column was entitled, “Alzheimer’s and joy, an unlikely couple.”  I was a bit surprised by the author’s perspective, but perhaps I shouldn’t have been.  Many people believe only what is written about people with dementia, which is often the negativeContinue reading “Alzheimer’s and Joy – No Surprise to Me”

Leading Systems Change in Health Care – Why Efforts Fail

Leading change is not easy and 50-70% of change efforts fail.  Leaders, directors, project managers, program, coordinators and others are looking for strategies to move programs and projects forward, to manage change, in challenging times and circumstances.     They seek to develop a deeper understanding of how to overcome their individual and organizational challenges and barriers. Continue reading “Leading Systems Change in Health Care – Why Efforts Fail”